What Justice, Equity, Diversity and Inclusion (JEDI) Means for susGain

At susGain, we are committed to operating in a just, equitable and inclusive manner across our business activities, products and services, and relationships with our stakeholders.

For us, Justice, Equity, Diversity and Inclusion (JEDI) mean:

• Justice: Recognising and addressing unfair barriers and practices that may affect people within or around our business activities.
• Equity: Seeking to provide fair access to opportunities, participation and resources while recognising that different people have different needs and circumstances.
• Diversity: Valuing different backgrounds, experiences, perspectives and abilities in all aspects of our work.
• Inclusion: Fostering an environment where people are treated with dignity and respect and can participate meaningfully in our activities.

What This Means in Practice

We seek to put these principles into practice in our workplace, in the design and delivery of our digital experiences, in our relationships with clients and partners, and in the communities our work reaches.

As a company focused on sustainability engagement and behaviour change, we aim to make our digital experiences accessible, relevant and meaningful to people with different backgrounds, needs and circumstances.

We recognise that this is an ongoing commitment. We will continue to learn from stakeholder feedback and review our practices to identify opportunities for improvement.

Accountability and Raising Concerns

Our leadership team is responsible for overseeing this commitment and ensuring that JEDI principles are considered in our policies, practices and business decisions.

We welcome feedback from employees, clients, partners, programme participants and other stakeholders. If you have concerns about discrimination, unfair treatment, exclusion or other issues relating to our commitment, we encourage you to raise them through our Stakeholder Grievance Procedure.

We take concerns seriously and are committed to reviewing them fairly and respectfully, in accordance with our grievance procedure.