1. Personal Data
Examples of ‘Personal Data’ you may provide to us include your name, telephone numbers, email address and any other information which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
2. Information Collected
susGain collects ‘Personal Data’, mainly directly from you through the following ways:
Apart from collecting the above Personal Data directly from you or your authorised representatives, susGain may also collect Personal Data from third parties (such as our business partners, Google, social media providers, or fraud-prevention agencies), or from publicly available sources.
When you browse our website, you generally do so anonymously. However, please note other features present. Please see paragraph 4 below on the understanding of Cookies.
Apart from collecting the above Personal Data directly from you or your authorised representatives, susGain may also collect Personal Data from third parties. If you link, connect, or login to the susGain Platform with a third-party service (e.g., Google, Facebook or Apple), you direct the service to send us information such as your email address and profile information as controlled by that service or as authorized by you via your privacy settings at that service.
3. How We Use Your Information
We use personally identifiable information in order to give you a more enjoyable, convenient shopping experience and to help us identify and/or provide information, products or services that may best suit your needs. susGain collects, may use and disclose your ‘Personal Data’ for the following purposes:
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to individuals or property, to fight fraud and credit risk reduction.
If you use a bulletin board, chat room, blog or any other publicly accessible area in susGain platforms, you should be aware that any personally identifiable information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.
We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
4. How We Protect Your Information
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored in our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
The Site encrypts your personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.
5. Accuracy of Information and Third Party Consent
You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct. Failure on your part to do so may result in our inability to provide you with the products and services that you have requested.
Further, when you provide us with any Personal Data relating to a third party (including your spouse, children, parents, and/or employees), you represent to us that you have obtained the consent of the third party to provide us with their Personal Data.
6. Newsletter, Notifications and Events
When you register as a susGain User, we will also use Personal Data that you have provided to send you promotional emails from time to time so as to update you about the latest offers, rewards, deals, products, or services from susGain or our preferred partners. You can unsubscribe from our promotional emails at any time through the unsubscribe function within the promotional emails or within your susGain account settings.
7. Third-Party Partners & Integrations
Parts of susGain’s platform may link to third-party services. susGain does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, including Google Maps, Google Api, Google Cloud (see here for more information on how Google uses information).
8. Updating Personal Data
You can update your personal information any time by accessing your account on susGain Platforms. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to 14 business days while we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction. Contact us if you need any assistance.
9. Account Termination & Deletion of Personal Data
To terminate your account, please request for your Account Termination & Deletion within the susGain platforms or reach out to us at firstname.lastname@example.org
Upon receiving the request, susGain will delete your account and personal data within 5 business days with no questions asked.
10. Changes to the Personal Data Protection Policy
susGain reserves the right to modify and update the Personal Data Protection Policy at any time to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Personal Data Protection Policy as updated from time to time on our website. Any changes to this policy will be published on our website.
11. Governing Law
This Personal Data Protection Policy and your use of this website shall be governed in all respects by the laws of Singapore.
Updated: 14 April 2023